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Welcome, new patients!

Welcome to Stone Wellness, where you will soon realize your promised health. We are here to answer any of your questions about our services, doctors or treatments, and encourage an open dialog with all of our patients. Our desire is to care for you and help you achieve your wellness goals.

Getting Acquainted

Here you will find important information about becoming a new patient at Stone Wellness as well as other best practices to make the most of your experience working with us, including:

 
Dr. Susan Stone

Dr. Susan Stone

 
 

New Patient Forms

Prior to your initial consultation and treatment with one of our doctors, you will need to download and complete our new patient forms. Please print the forms out and bring them completed. If you do not have a printer, you can arrive 20 minutes early to complete the forms prior to your appointment.

Our practice accepts insurance for acupuncture patients. In order to best serve you, we can verify your insurance benefits before you arrive. Please click on the verification link below and complete the online form. We will contact you as soon as the benefits are established (you should hear from our office in 1-2 Business days).

Please bring the completed forms with you, as well as your form of payment and insurance card. If you have any questions regarding these forms, please contact our office at 941-896-9746.

 
 
 
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Payment

Many insurance plans pay for acupuncture, and we accept many carriers. Just click on the verification button below and complete the information. We will call you within 72 hours to let you know if you are covered. If you carry BCBS Manatee County school board insurance, it is likely that you are fully covered. 

 

Credit Cards

We also take payment via credit cards. We accept Visa, MasterCard and Discover only.

Cash Payments

Your cash or check is always welcome at Stone Wellness. In many instances, we offer cash-payment discounts. Ask Dr. Stone for more detail regarding the best way for you to pay for your services.

Cancellation policy

We understand things come up and schedules change. We do ask, however, that you kindly give us 24 hours notice for any cancellations, so we can get someone from our waiting list into your spot.  If you do cancel with less than 24 hours, your first time will be forgiven, but after that, there will be a $40 charge that is not billable to insurance.  If you are a no call/no show, you will be billed $75 for the missed visit.  We appreciate your understanding and cooperation.

 
 

School District of Manatee County

Stone Wellness is a Perk$ Partner with the School District of Manatee County. This partnership allows members and their immediate family to receive a 20% discount. If you are enrolled in the SDMC BCBS plan that covers acupuncture (all but 1), your treatments are fully covered.

 
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Clinic Policies and Procedures

To make your experience with Stone Wellness a successful and enjoyable one year after year, we want to provide you our clinic policies and procedures. This is to answer questions about everything from your treatments and home care to appointment scheduling. If you have any questions, call us at 941-896-9746.

Prior to your treatment appointment

It is important to eat something before your acupuncture treatment, but equally important not to over eat. A meal or snack within three hours of your treatment is best. It is recommended not to over-exercise or consume alcohol with six hours before or after your treatment. After your treatment, it is best to get some rest, especially after the first few visits. If you have to return to work after your treatment, we recommend minimizing your level of intensity whenever possible.

Some treatments may require the wearing of a gown, but most often if you wear comfortable loose clothing, that will be sufficient.

Scheduling and your appointments

Kindly provide a minimum of 24 hours notice if you need to cancel or reschedule your appointment. There will be a $40 charge for missed or cancelled appointments with less than 24 hours notice.

Your initial visit may last up to two hours, and it will include an intake interview, evaluation, and initial treatment. Subsequent visits will last one hour or less, and they will include a brief follow-up evaluation and treatment.

 
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Scheduling

We have a proven process for bringing new patients into our practice, to make sure that your experience as well as ours is comfortable and enjoyable. It begins with a consultation with the doctor, followed by a treatment and treatment strategy that we develop as doctor and patient. We request you call in for your initial phone consultation and to set a time for your initial visit and treatment. For follow-up visits, you can call us at 941-896-9746 or click the "SCHEDULE" button to book your appointments.

Phone Consultation

Before we work together, we want to get to know a little about you and your wellness goals. This is to understand your current health challenges and determine how we can help you. We also discuss scheduling, insurance coverage, payment and any other questions you may have.

 
 

Treatments

When you come in for your initial consultation and treatment, please plan on 1.5 - 2 hours. This will involve an extensive intake, diagnosis and treatment plan as well as an acupuncture treatment.  Please reserve your initial treatment appointment by phone. 

 
 
 
 
 

Frequently Asked Questions

Q: Does Acupuncture Hurt? 

A: The sensation of receiving an acupuncture treatment is rarely described as painful. However, that is not to say it is devoid of sensation. But, generally the feeling is more of a tingling. Acupuncture needles are solid and very thin and do not injure the skin as regular injection needles do. Following treatment it is common for the patient to feel a tremendous sense of relaxation and/or exhilaration.

Q: Is Acupuncture Safe?

A: This is a very common question among those who have never experienced an acupuncture treatment. The answer relies on the skill of the practitioner. If he or she is unsure of what they are doing, it is certainly possible to inflict injury with an acupuncture needle. However, when practiced by a licensed, trained acupuncturist, acupuncture is extremely safe and there is no danger whatsoever. The importance of seeking an appropriately trained practitioner cannot be overstated.

Q: Are acupuncture needles used more than once?

A: No, each acupuncture needle is sterile and packaged and used only once before discarded.

Q: Can children receive acupuncture?

A: Yes, children can receive acupuncture and often have excellent results with it. However, in cases where the children are uneasy about the needles, a practitioner may choose to use an acupressure treatment (massage of the acupoints), as opposed to acupuncture.

Q: Are there any contra-indications for acupuncture?

A: There are very few situations where acupuncture is not advised. These are the most common:

  • If the patient has a hemophilic condition
  • If the patient is pregnant - certain acupuncture points and needle manipulations should not be used during pregnancy
  • If the patient has a severe psychotic condition or is under the influence of drugs or alcohol

Q: Does insurance cover acupuncture?

A: Many insurance companies are now accepting acupuncture claims. New patients are now able to fill the verification form out on our website, it can be found under the New Patient Forms section. Once the form is completed, our office will contact you to let you know what your benefits are. Medicare DOES NOT currently cover acupuncture, nor do most Medicare Supplement plans.