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Welcome, new patients!

Welcome to Stone Wellness, we are excited to assist you with your health, and are here to answer any of your questions about our services, doctors or treatments. Our desire is to care for you and help you achieve your wellness goals.

Getting Acquainted

Here you will find important information about becoming a new patient at Stone Wellness as well as other best practices to make the most of your experience working with us, including: (just click on the line below to be taken to the appropriate page)

 
Dr. Susan Stone

Dr. Susan Stone

 
 

Frequently Asked Questions

Q: Does Acupuncture Hurt? 

A: The sensation of receiving an acupuncture treatment is rarely described as painful. However, that is not to say it is devoid of sensation. Acupuncture needles are solid and very thin and do not injure the skin as regular injection needles do. Many patients fall asleep during treatment or experience a deep rest. Following treatment it is common for the patient to feel a tremendous sense of relaxation and/or exhilaration.

Q: Is Acupuncture Safe?

A: This is a very common question among those who have never experienced an acupuncture treatment. The answer relies on the skill of the practitioner. If he or she is unsure of what they are doing, it is certainly possible to inflict injury with an acupuncture needle. However, when practiced by a licensed, trained acupuncturist, acupuncture is extremely safe and there is no danger whatsoever. The importance of seeking an appropriately trained practitioner cannot be overstated.

Q: Are acupuncture needles used more than once?

A: No, each acupuncture needle is sterile and packaged and used only once before discarded.

Q: Can children receive acupuncture?

A: Yes, children can receive acupuncture and often have excellent results with it. However, in cases where children are uneasy about needles, we have alternatives such as magnets and press needles which are less invasive and more easily tolerated.

Q: Are there any contra-indications for acupuncture?

A: There are very few situations where acupuncture is not advised. These are the most common:

  • During pregnancy - while it is certainly safe to receive acupuncture during pregnancy, there are several points that are contra-indicated in pregnancy. Our practitioners are well versed in acupuncture for infertility, IVF assistance and all stages of pregnancy.

  • If the patient is under the influence of drugs or alcohol

  • Blood thinners are often a concern of patients when considering acupuncture, however, it is our experience that this is not a reason to avoid it. There is no to very little bleeding in an acupuncture treatment.

Q: Does insurance cover acupuncture?

A: Many insurance companies are now accepting acupuncture claims. Please contact our office with your insurance information so we may verify your specific benefits. Medicare DOES NOT currently cover acupuncture, nor do many Medicare Supplement plans.

 
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New Patient Forms

To make the intake process as smooth as possible, we ask that you complete our paperwork prior to your appointment.

We welcome you to fill out the paperwork digitally and email it to our office manager at jen.stonewellness@gmail.com, or print it out and bring a completed copy with you to your appointment. If you are unable to get a head start on the paperwork, please arrive 15-20 minutes early so we can assist with this process.

To find out if your insurance has acupuncture benefits, and / or to find out what your copay is, please call our office at (941) 896-9746 and relay your information directly to our office manager.

Please ensure you bring your photo ID and your insurance card if you plan on using insurance with us. We ask that you arrive a few minutes early to your initial appointment so we may organize your file.

If you have any questions regarding these forms, please contact our office by phone or reach out to the above email address, and we will get back to you as soon as possible!

 
 
 
 

Clinic Policies and Procedures

To make your experience with Stone Wellness successful and enjoyable year after year, we are providing you with our updated clinic policies and procedures. This is to answer questions about everything from your treatments and home care to appointment scheduling. If you have any further questions, please call us at 941-896-9746 or email our front office at jen.stonewellness@gmail.com.

 

PRIOR TO YOUR TREATMENT APPOINTMENT

It is important to eat something before your acupuncture treatment, but equally important not to overeat. A meal or snack within three hours of your treatment is best. It is recommended not to over-exercise or consume alcohol within a six hours period before or after your treatment. Some treatments may require the wearing of a gown, but most often wearing loose, comfortable clothing will be sufficient.

POST TREATMENT APPOINTMENT

After your treatment, it is best to take it easy. If you must return to work after your treatment, we recommend minimizing your level of intensity when possible.

SCHEDULING DETAILS - changes & cancellations

We understand that unexpected things come up from time to time, and if that involves needing to reschedule or cancel your appointment, when possible, kindly provide a minimum of 24 hours’ notice for these changes. There is a $45 charge for missed or cancelled appointments with less than 24 hours’ notice. Tardiness of 10 minutes may be accommodated, however any lost time due to such circumstances will be forfeited.

Your first visit may last up to an hour and a half, which will include an intake interview, evaluation, and initial treatment. Subsequent visits will last one hour or less., and will include a brief update/evaluation and treatment.

 
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Payment

 

We require payment as part of your treatment and we do accept cash, credit card and HSA cards. There are some insurance plans that offer benefits for acupuncture, and we accept certain carriers. To find out if you have insurance coverage and what your benefits are, please grab your insurance card and contact our office manager, Jen at 941-896-9746 so she can find out.

 

Cancellation policy

We understand things come up and schedules change. We do ask that you kindly give us 24 hours notice for any cancellations, so we can get someone from our waiting list into your spot. Appointments cancelled with less than 24 hours' notice are currently subject to a cancellation fee of $45 that is not billable to insurance.  If you are a no call/no show, you will be billed the full cost of the missed visit.  We appreciate your understanding and cooperation.

 
 
 
 
 

Scheduling

We have a proven process for bringing new patients into our practice, to make sure that your experience is comfortable and enjoyable. It begins with a consultation with the doctor, followed by a treatment and treatment plan that we develop as doctor and patient. We request you call our office to set up your initial appointment, or if necessary, an initial phone or in office consultation. For follow-up visits, you can call us at 941-896-9746 or click the "SCHEDULE" button to book your appointments.

 

Treatments

When you come in for your initial consultation and treatment, please plan on approximately 1 1/2 hours. This will involve an extensive intake, diagnosis and treatment plan, as well as a treatment.  Please reserve your initial treatment appointment by phone.

Follow-up appointments can be made by calling our office at 941-896-9746 or online by clicking on the schedule button below.